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Information Systems
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190020B7 Requisition #
Thanks for your interest in the Help Desk Associate position. Unfortunately this position has been closed but you can search our 513 open jobs by clicking here.
Education:
Minimum – Associate degree in Information Services, Computer Science, Business, or related field. Experience may substitute for minimum education requirements.
Preferred – Bachelor’s degree in Computer Science or related field

Work Experience:
Minimum – Help Desk/Desktop Support/Information Technology Systems related experience and/or coursework

Required Skills, Knowledge, and Abilities:
  • Knowledge of Help Desk ticketing applications
  • Ability to react to frequent changes in duties and volume of work
  • Effective analytical and problem solving skills
Physical Requirements:
Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Work Schedule:
This position is 100% FTE, 40 hours per week. Sunday - 7:00am to 3:00pm, Monday - 8:00am to 4:30pm, Tuesday - 8:00am to 4:30pm, Wednesday - 8:00am to 4:30pm, and Thursday - 8:00am to 4:30pm. Staff will rotate holiday coverage. There is no on-call schedule. Hours may vary based on the needs of the department.


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UW Medical Foundation benefits


We are an Equal Employment Opportunity, Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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