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Reimbursement Specialist - Patient Billing Services (PBS)

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Billing/Insurance/Medical Coding
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180023F9 Requisition #
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Bring your claims and billing experience to the #1 hospital in Wisconsin!


We are seeking a Reimbursement Specialist to:

  • Perform complex patient account follow-up activities, actively participate in quality improvement initiatives to improve accounts receivable and assist with special projects.
  • Evaluate the payment status of outstanding third-party claims and resolve any impediments to payment by providing information such as appropriate medical records, detailed itemization of charges, information regarding other insurance benefits, and explanation of charges.

Education:

Minimum - High School Diploma or equivalent.
Preferred - Associate’s Degree in Business, Finance, Health Information Management, or related field.


Work Experience:
Minimum - Two years of experience in a healthcare revenue cycle or clinic operations role.
Preferred - Epic experience. Three (3) years of experience in a healthcare revenue cycle, specific to area of expertise (I.e. transplant, research, or client billing).


Required Skills, Knowledge, and Abilities:

  • Advanced analytic ability
  • Ability to make good judgments in demanding situations
  • Ability to react to frequent changes in duties and volume of work
  • Effective communication skills
  • Ability to listen empathetically
  • Ability to logically and accurately organize details
  • Ability to manage multiple tasks with ease and efficiency
  • Self-starter with a willingness to try new ideas
  • Ability to ensure a high level of customer satisfaction including employees, patients, visitors, faculty, referring physicians and external stakeholders
  • Ability to use various computer applications including EPIC
  • Knowledge of medical and insurance terminology, CPT, ICD coding structures, and billing forms (UB, 1500)
  • Maintain confidentiality of sensitive information
  • Knowledge of Business Office policies and procedures
  • Knowledge of local, state and federal healthcare regulations.
Physical Requirements:
Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.


Work Schedule:
Monday - Friday, between 8:00 am – 6:00 pm, with some early morning or evening hours periodically. Additional hours as needed to meet operational needs.


UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.


Learn more about this opening

UW Medical Foundation benefits


UW Health values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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