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Information Systems
180023EM Requisition #
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Bring your engaging personality, teaching expertise and curriculum design skills to UW Health! People who are comfortable teaching in both formal and informal settings, able to design and implement curriculum, develop appealing documentation and can adapt quickly to change as well as be a confident agent of change do well in this position.

We are seeking a Systems Educator:
  • Will be required to create, update and teach Health Link (Epic) Electronic Health Record Software (EHR) curriculum to physicians, nurses, and other staff. Class sessions can be one-on-one or up to 200 people.
  • Must be comfortable using non-traditional methods, such as remote technology, to teach learner groups where in person interaction is not possible.
  • Must be able to proactively learn, develop, and modify existing Health Link (Epic) curricula, often at a rapid pace.
  • Must be able to work confidently with internal and external stakeholders to help determine appropriate education needs for a variety of learners and learning styles.
  • Will need to work with internal and external vendors and staff to develop web-based education programs, and to quickly develop Health Link education deliverables that meet UW Health’s clinical and/or revenue needs.
  • Systems Educators participate in system testing of software upgrades from a process/functional workflow perspective to assure efficiencies are not compromised, and to develop and/or modify Health Link education deliverables with accuracy and speed.
  • Must be able to work in an open concept work environment.

Minimum - Bachelor’s Degree (relevant work experience may be considered in lieu of)
Preferred - Bachelor’s or Master’s degree in Healthcare, Information Technology, Business, or related field strongly preferred

Work Experience:
Minimum - Three years relevant experience
Preferred – Five to seven years relevant experience in a Healthcare setting

Licenses and Certifications:
Minimum - Epic certification for supported modules when applicable within 6 months of hire
Preferred - Certification (or equivalent) in at least one Epic or other Electronic Health Record (EHR) clinical application is desired.

Required Skills, Knowledge, and Abilities:

  • Knowledge of applications such as MS Word, Excel, Access, Visio and Adobe Captivate or other eLearning development tool required.
  • Strong presentation skills.
  • Ability to analyze clinical workflows, determine patterns and communicate potential improvements to analysts and IS/clinic/operational management.
  • Ability to effectively educate and motivate clinical staff of all levels.
  • Ability to quickly learn and apply computer-based concepts to clinical processes.
  • Ability to logically organize details
  • Ability to clearly communicate technical and/or complex concepts or topics to a lay person
  • Ability to acquire and assimilate new knowledge and skills quickly

Physical Requirements:
Medium: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds. 

Work Schedule:
This full time, 40 hours per week, position will have shifts scheduled Monday - Friday between the hours of 8:00am - 5:00pm, with occasional weekends.  Hours may vary based on the needs of the department.


UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
Learn more about this opening

Learn more about this opening

UW Hospital and Clinics benefits

UW Health values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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