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Other - Non-Clinical
180021XW Requisition #
Thanks for your interest in the Telehealth Coordinator position. Unfortunately this position has been closed but you can search our 517 open jobs by clicking here.


Minimum - Bachelor’s degree in Nursing, Health Care Administration, Public Health, Industrial Engineering, Project Management, Business Administration or other similar area

Preferred - Master’s Degree in Health Care or Business Administration (MHA/MBA)

Work Experience:

Minimum - 

  • Two (2) years of progressive experience applying process improvement and project management skills
  • Minimum of two (2) years of experience in health care industry

Preferred - 

  • Experience working in an academic medical center
  • Experience working with telehealth services
  • Epic experience preferred

Required Skills, Knowledge, and Abilities:

  • Effective presentation skills with ability to expertly prepare and present complex information
  • Ability to generate professional, clear written communications appropriate for the intended audience
  • Demonstrated experience simultaneously managing multiple complex initiatives crossing organizational boundaries
  • Outstanding organizational and time management skills
  • Ability to think systematically and understand the implications of policies and practices
  • Displays strong analytical and process improvement skills with the ability to implement relevant tools and techniques
  • Mastery of Microsoft Office application to create documents, spreadsheets, presentations, roadmaps and workflows
  • Demonstrates critical thinking and problem-solving skills, with the ability to pursue desired outcomes in complexity and ambiguity
  • Ability to identify, collect, and analyze data using quantitative and qualitative methods; interpret and utilize data to drive improvement
  • Knowledge of and experience in the application of PDCA and Lean/Six Sigma
  • Knowledge of business and financial analysis, forecasting and evaluation
  • Excellent facilitation, conflict resolution and interpersonal skills
  • Proven customer service skills with ability to work within all levels of the organization and maneuver across different organizational entities and political environments
  • Knowledge of regulatory requirements, confidentiality standards, and health information management systems

Highly-desired skills

  • Previous experience with telehealth is highly desirable
  • Previous experience with program development is highly desirable
  • Familiarity with hospital and clinic care management environments, operations, language and economics

Physical Requirements:

Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools.  Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties.  Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Work Schedule: 100% FTE, 40 hours per week. Scheduled shifts are 8:00 AM - 5:00 PM, Monday through Friday. Early morning and evening hours may be required as needed. Hours may vary based on the operational needs of the department.

UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

UW Hospital and Clinics benefits

UW Health values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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