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Careers at UW Health

FAQ

FAQ

What is the Medical Assistant Apprenticeship Program?

The Medical Assistant (MA) Program is an internal academic training program designed for individuals who are interested in receiving education and training, on paid work time, in direct patient care tasks, processes, and procedures to assist members of a patient care team in providing a broad range of health care services to patients as a Medical Assistant. All instruction will be provided on paid time. The program takes approximately 10 months to complete.

Where is the program located?

The Medical Assistant Apprenticeship Program is located at the Public Services Commission Building: 610 N. Whitney Way Suite 160, Madison, WI 53705. Parking is free and it is located on a bus line.

What courses will I be taking in the program?

Please note these classes will be a hybrid of both online (virtual) and in-person instruction.

  • Digital Literacy for Healthcare
  • Human Body in Health and Disease
  • Medical Office Insurance and Finance
  • Medical Terminology
  • Pharmacology for Allied Health
  • Medical Law, Ethics, and Professionalism
  • Communication
  • MA Administrative Procedures

Clinical/Lab Experiences

  • MA Clinical Procedures I
  • MA Clinical Procedures II
  • MA Laboratory Procedures I
  • MA Laboratory Procedures II
  • Medical Assistant Practicum

Certification

  • Eligibility to take the Medical Assistant Certification Examination (CCMA) through the National Healthcareer Association (NHA).

What are the costs for participating in the program?

Tuition for the program is completely covered. You may be responsible for some school or study supplies. Additional expenses, such as transportation to clinics for clinical requirements, are not covered as part of this program.

You will be provided with the following:

  • Textbooks
  • Lab materials
  • Additional instructional resources
  • Academic support and tutorial services
  • Clinical work attire (e.g., scrubs)

What happens at the end of the program?

Upon completion of the program the student will graduate and be eligible to apply to a Medical Assistant position and sit for the Medical Assistant Certification Examination (CCMA).

Do I automatically get placed in a Medical Assistant position?

No. After completion of the program you will apply internally to a Medical Assistant position and complete a talent requisition interview as well as hiring manager interviews.

What happens if I don’t pass the Medical Assistant Certification Examination?

You have one year from the date of transfer into your Medical Assistant position to complete your certification. You have a total of three attempts to pass the national certification exam. Your first attempt is paid for through the program.

External Applicants Interested in Applying

Who is eligible to participate in the program?

  • Passes background check and Employee Health Services (EHS) screening
  • Has completed all requirements including interview
  • Has earned a high school diploma or equivalent
  • Has resume and references
  • Continues to meet eligibility requirements throughout application process
  • Applicants must be 18 years of age (or 17 with requirements)
  • Must have minimum of 6 months work experience in healthcare or customer service-related field

Current UW Health Employees Interested in Applying

Who is eligible to participate in the program?

Any UW Health employee* who meets the following requirements is encouraged to apply:

  • Has a 0.9 FTE or greater appointment.
  • Has been a UW Health employee for at least six months.
  • Has received no formal discipline or been on a performance improvement plan within the last six months.
  • Has earned a high school diploma or equivalent.
  • Continues to meet eligibility requirements throughout participation in the program.

Tuition for the program is completely covered. You may be responsible for some school or study supplies. Additional expenses, such as transportation to clinics for clinical requirements, are not covered as part of this program.

You will be provided with the following:

  • Textbook
  • Lab materials
  • Additional instructional resources
  • Academic support and tutorial services
  • Clinical work attire (e.g., scrubs)

* Temporary employees, employees-in-training and student employees are not eligible for the Medical Assistant Apprenticeship Program

To apply: Complete this form on U-Connect

Medical Assistant Apprenticeship Program

The Medical Assistant (MA) Apprenticeship Program is a training program designed for current UW Health employees, as well as external applicants. Employees and external applicants receive training to become a Certified Clinical Medical Assistant on paid work time. Medical Assistants are Allied Health Professionals trained in ambulatory administrative, clinical and laboratory functions.

Future classes for 2023: Stay tuned to learn more


Learn More About the Program


Applying to the Program

There are two avenues to apply to the program:

Apply as a Current Employee

If you are accepted into the program as an employee:

  • There is no cost for the program. You are paid 40 hours a week while in the training program. There is a three-year work agreement.

To apply as a current UW Health employee, complete this form. Or, search Medical Assistant Apprenticeship Program on U-Connect.

Apply as a Student

If you are accepted into the program as a student:

  • You will become a UW Health Employee. There is no cost for the program. You are paid 40 hours a week while in the training program. There is a three-year work agreement.


To apply, visit uwhealth.org/careers and search “Medical Assistant Apprenticeship Program”.

Testimonials


Ruchelle Elliott

Ruchelle Elliott makes a difference in patients’ lives every day. The UW Health Medical Assistant Apprenticeship Program helped her transition into her medical assistant role. Our 10-month program helps those interested in becoming a medical assistant at UW Health to gain hands on experience in direct patient care tasks, processes, and procedures.

What do Medical Assistants do?

If you enjoy caring for others and are looking for a fulfilling career you’ll find remarkable opportunities at UW Health. As a valued team member, medical assistants provide direct physical care to patients vising ambulatory settings. 

  • A medical assistant works with medical staff like physicians and nurse practitioners in the clinic setting
  • Medical assistants perform clinical and administrative tasks such as checking blood pressures, giving injections and scheduling appointments
  • Medical assisting is one of the fastest growing careers in healthcare
  • A medical assistant is one of the first and last people a patient sees during a visit

The starting pay for Medical Assistants at UW Health is $19.22 per hour. UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.