Where is the program located?

The Medical Assistant Apprenticeship Program is located at the Public Services Commission Building: 610 N. Whitney Way, Madison, WI 53705. Parking is free and it is located on a bus line.

What courses are required in the program?

Please note these classes include in-person instruction.

• Digital Literacy for Healthcare
• Human Body in Health and Disease
• Medical Office Insurance and Finance
• Medical Terminology
• Pharmacology for Allied Health
• Medical Law, Ethics, and Professionalism
• Communication
• MA Administrative Procedures
• MA Clinical Procedures I, II and III
• MA Laboratory Procedures I, II and III
• Clinical rotations

What certification will be available in the program?

• Eligibility to take the Medical Assistant Certification Examination (CCMA) through the National Healthcareer Association (NHA).

What are the costs for participating in the program?

Tuition for the program is completely covered. You may be responsible for some school or study supplies. Additional expenses, such as transportation to clinics for clinical requirements, are not covered as part of this program.

You will be provided with the following:

• Textbooks
• Lab materials
• Additional instructional resources
• Academic support and tutorial services
• Clinical work attire (e.g., scrubs)

What happens at the end of the program?

Upon completion of the program the student will graduate and be eligible to apply to a Medical Assistant position and sit for the Medical Assistant Certification Examination (CCMA).

Do I automatically get placed in a Medical Assistant position?

No. After completion of the program you will apply internally to a Medical Assistant position and complete a talent requisition interview as well as hiring manager interviews.

What happens if I don’t pass the Medical Assistant Certification Examination?

You have one year from the date of transfer into your Medical Assistant position to complete your certification. You have a total of three attempts to pass the national certification exam. Your first attempt is paid for through the program.

Who is eligible to apply to the program?

• Has earned a high school diploma or equivalent
• Applicants must be 18 years of age (or 17 with requirements)
• Must have minimum of six months work experience in healthcare or customer service-related field
• Has completed all requirements including interview and reference checks
• Continues to meet eligibility requirements throughout application process
• Passes background check and Employee Health Services (EHS) screening

To apply:

We are not currently accepting applications, check back in June for more information.

Who is eligible to apply to the program?

Any UW Health employee* who meets the following requirements is encouraged to apply:

• Has been a UW Health employee for at least six months.
• Has received no formal discipline or been on a performance improvement plan within the last six months.
• Has earned a high school diploma or equivalent.
• Continues to meet eligibility requirements throughout participation in the program.

Tuition for the program is completely covered. You may be responsible for some school or study supplies. Additional expenses, such as transportation to clinics for clinical requirements, are not covered as part of this program.

You will be provided with the following:

• Textbooks
• Lab materials
• Additional instructional resources
• Academic support and tutorial services
• Program uniform — scrubs

* Temporary employees, employees-in-training and student employees are not eligible for the Medical Assistant Apprenticeship Program

To apply

We are not currently accepting applications, check back in June for more information.

The Medical Assistant (MA) Apprenticeship Program is an academic 10-month program available to current UW Health employees and external applicants. MA apprentices will receive education (classes) and hands-on application (clinical hours) as they develop their knowledge of the MA profession. This program is a paid apprenticeship, so you are paid while you attend this program. Upon completing the program, apprentices will sit for the national certification exam to earn the credentials of CCMA – Clinical Certified Medical Assistant.

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Learn more about the program

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Applying to the program

Apply as a current employee

If you are accepted into the program as an employee:

• There is no tuition cost for the program. You are paid 40 hours a week while in the training program.
• After graduation, a two-year work agreement exists to work as an MA within the UW Health system.

To apply, search for the program on U-Connect or fill out the application.

Apply as a student

If you are accepted into the program:

• You will become a UW Health employee.
• You will be paid to attend the program — 40 hours a week.
• After graduation, a two-year work agreement exists to work as an MA within the UW Health system.

To apply, visit uwhealth.org/careers and search “Medical Assistant Apprenticeship Program”.

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Ruchelle Elliott

Ruchelle Elliott makes a difference in patients’ lives every day. The UW Health Medical Assistant Apprenticeship Program helped her transition into her medical assistant role. Our 10-month program helps those interested in becoming a medical assistant at UW Health to gain hands on experience in direct patient care tasks, processes, and procedures.

Medical Assistants are critical members of health care teams in various ambulatory clinical settings. MAs are often the first and last person a patient interacts with, impacting the patient experience. MAs are trained in administrative, clinical and lab.

MAs perform a variety of tasks, such as:

• Obtaining patient vital signs
• Assisting providers with exams and procedures
• Administering medications and injections
• Performing EKG, phlebotomy and other essential lab procedures
• Checking patients in at their arrival and out and at the end of the visit
• Answering phone calls and messages
• Using electronic health records
• And so much more

The starting pay for Medical Assistants at UW Health is $20.07 per hour. UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.